GDPR Privacy Policy

INFORMATION THAT IS BEING COLLECTED:
We collect a variety of information before, during and after you book with
Dream Catcher Photography and use any of our services.
This includes:
• Names, Addresses and Contact Information of the person(s) placing an order with us.
• Names, Addresses and Contact Information of the person(s) using our services.
• Names (and in some cases ages and gender) of all participants of a photo shoot.
• Details and notes taken throughout a photo session or service provided to help us remember
conversations during and details of your session.

If you E-Mail us or send us messages via social media, these messages are stored within our email system or
social media accounts. These messages are stored for as long as practicable to allow us to provide you with
better future services.

DATA COLLECTION:
This data is being collected by Dream Catcher Photography. We use a password protected
data management software to hold our data.

HOW DATA IS COLLECTED:
The majority of our data is collected directly from you. Whether you fill out a form for
us online, or tell us face to face, via the telephone, via e-mail or message.
In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for
you – they will usually give us your name and details to allow us to process their order, and provide our
service to you.

WHY DATA IS COLLECTED:
Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered
for you. We are required by law to collect and store certain information relating to any order you place with us.

HOW DATA IS USED:
Data we collect will be used by Dream Catcher Photography to enable us to provide our services and products to you.

WHO DATA WILL BE SHARED WITH:
We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios
where some of your data may be shared with third parties to allow us to provide our services to you. These include:
• Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information
shared includes name, address and in some case e-mail address / mobile number)
• Manufacturers (our printing labs) if we are sending an order directly to you from a lab. (Information shared includes name,
address and in some case e-mail address / mobile number)
• Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a
court order to do so.

HOW THIS WOULD AFFECT YOU AND HOW LONG THE DATA IS STORED:
We collect, store and process your data in such a way that should have no negative effect on
you as an individual.
Most data we collect is stored for seven years. This is to allow us to provide a better service to you as a customer in
the event that you contact us again in the future. We are legally obliged to store some data for a minimum amount of time, for
example sale order records, payment records etc.

ACCESS TO STORED DATA:
If you have any questions about data we hold about you, please feel free to contact us. You may request a copy of any data
we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.

INFORMATION:
If you would like any clarification on how we collect, store or process your data – please contact us directly. If you
would like further information on the legal guidelines we operate within, or have any concerns about how we use your
data, please check the ICO’s website at https://ico.org.uk

This business is owned and operated by John and Helen Milton as a partnership trading as JLM Dream Catcher
and our principal contact for business is : info@jlmdreamcatcher.com